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Frequently Asked Questions: Canada Post Strike and Holiday Shipping

Frequently Asked Questions

Canada Post’s operations have shut down for the duration of a national strike. For the time being, we will be sending all parcels through Purolator, so any disruption should be minimal. Shipping costs for some rural postal codes that are primarily serviced by Canada Post may be temporarily inflated.

At this time all shipments will be handled by Purolator as the shipping option for Canada Post has been temporarily disabled. After your order ships, we’ll send you a confirmation email with tracking details so you can follow your delivery.

The shipping rates to rural postal codes may be substantially greater for the time being.

Canada Post is the only carrier that ships to PO Boxes. For the time being, you will be unable to check out using a PO box, as we cannot guarantee when your order will be shipped + delivered. However, you still have the option to make a purchase online and pick it up at your closest store.

For the time being, only Purolator return labels can be issued to customers. If you have a specific reason for requiring a Canada Post return label, please contact support@sourceforsports.ca.

If you’re experiencing a delay, please contact our customer support team via email at support@sourceforsports.com or phone 1-888-277-3555. We understand how important it is to receive your holiday orders on time, and we’re here to assist you.

We appreciate your patience and understanding during this busy season. Please check back here for any updates.

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